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Delivery info

Elevate Your Wellness

We aim to make your shopping experience smooth, reliable, and transparent. Below you’ll find everything you need to know about how we handle deliveries.


Shipping Coverage
We currently deliver across selected regions with plans to expand soon. If your location is serviceable, it will appear at checkout.

 

Processing Time
All orders are processed within 24–48 hours after confirmation. Orders placed on weekends or holidays will be processed on the next working day.

 

Delivery Time
Estimated delivery typically takes 3–7 business days, depending on your location. Remote areas may require additional time.

 

Shipping Charges

  • Standard delivery charges are calculated at checkout.
  • Free shipping may be available on orders above a certain value (if applicable).


Order Tracking

Once your order is shipped, you’ll receive a tracking link via SMS or email so you can monitor your delivery in real time.

 

Delays & Exceptions
While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high demand periods.

 

Delivery Attempts
Our delivery partners will make multiple attempts to deliver your package. Please ensure your contact details are correct and available.

 

Damaged or Missing Items
If your order arrives damaged or incomplete, please contact our support team within 24 hours of delivery with relevant details and images.

 

Need Help?
For any delivery-related queries, feel free to reach out to our customer support team—we’re here to help!

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